Shipping
Australia
Standard Shipping $10 - Express Shipping $14.95
Orders are sent via Australia Post with tracking.
You will receive an email with a tracking number once your parcel has been shipped so you can easily track your parcel through Australia Post. If for some reason you still haven’t received your parcel after tracking it please contact us with your name and order number at info@lolamindi.com and we will follow it up for you.
Orders are processed Monday - Friday.
New Zealand
Standard Shipping $18 - within 10 business days.
Express Shipping $27.95 - within 3 business days.
Our orders are shipped via Australia Post with tracking.
You will receive an email with a tracking number once your parcel has been shipped from us so you can easily track your parcel through Australia Post. If for some reason you still haven’t received your parcel after tracking it please contact us with your name and order number at info@lolamindi.com and we will follow it up for you.
International customers may be required to pay sales tax, duty or customs charges. These are all the customers responsibility and are not included in the cost of the order or shipping. Lola Mindi Boutique is not responsible for any taxes or additional customs charges that may be requested upon shipment of your order. We suggest contacting your local customs office if you are unsure of any fees or charges that may be relevant.
International Shipping - Rest of World
Standard Flat Rate $25 Express Flat Rate $35
Orders are sent via Australia Post with Tracking
You will receive an email with a tracking number once your parcel has been shipped from us so you can easily track your parcel through Australia Post. If for some reason you still haven’t received your parcel after tracking it please contact us with your name and order number at info@lolamindi.com and we will do our best to follow it up for you.
International customers may be required to pay sales tax, duty or customs charges. These are all the customers responsibility and are not included in the cost of the order or shipping. Lola Mindi Boutique is not responsible for any taxes or additional customs charges that may be requested upon shipment of your order. We suggest contacting your local customs office if you are unsure of any fees or charges that may be relevant.
RETURNS
Items may be returned within 14 days of delivery within Australia and 21 Days international. Items must be in the same condition in which they were delivered with swing tags still attached, unworn, unwashed, no smell of perfume, free of make-up and tan marks. Please take care when trying on any item/s.
Sale items, items purchased with a promotional code and accessories are strictly final.
The customer is liable for all delivery expenses on returned items, unless the item is faulty or incorrectly shipped.
Once we have received the returned item and it has passed inspection a store credit will be issued via email. Lola Mindi Boutique reserves the right to reject any returned item if it has been worn, washed, altered, damaged or marked (make-up, tan) and the item will be returned to the customer at their expense.
To return an item please contact info@lolamindi.com for an RA Code (Return Authorisation Code) and complete the returns form enclosed with your order.
*Please take into consideration that garments may appear slightly lighter or darker on your computer screen monitor as each monitor can vary. However we do make every effort to ensure that the colour of our garments are accurately displayed.